Social Responsibility

Accessibility and Usability

Our commitment to continuously improving accessibility and usability is a way of life at Sony.

A combined image of a Sony tv and family watching television and using the Wireless Handy TV Speaker

Sony aspires to create great products and services using advanced technologies that are both intuitive and easy to use by people of all abilities. We believe that no one should be excluded, and we work towards that goal.

Consumer electronic products and services are increasingly multi-functional. Their user interfaces are becoming more complex too.

Against this backdrop, Sony is collaborating with a wide cross section of individuals who face accessibility challenges to conduct usability tests in order to assess factors such as view-ability, understandability, operability and responsiveness.

Usability testing is carried out as part of our product / service design and development processes and continues after the products / services have been released into the market.

Sony is proud to take a leading role in the development of international accessibility, usability and active assisted living (AAL) standards in IEC TC 100 and IEC SyC AAL. Sony is also committed to promoting accessibility in regional trade associations, such as in Digital Europe, JEITA (Japan) and CTA (USA) to ensure appropriate solutions are found for compliance through technical policies.

If you have any specific questions regarding the areas of accessibility and usability for Sony consumer products sold in Europe, please feel free to contact us at Sony.

For further information regarding Sony Corporation’s approach to accessibility and usability and information related to specific products and features, please visit our global Accessibility and Usability site.